Homeowners submit. The system categorizes, routes to the right trade, and schedules the fix. You get a dashboard, not a headache.
The Problem
Homeowner emails get buried. Voicemails pile up. By the time you find it, they're furious and it's a legal risk.
Claims live in email, spreadsheets, sticky notes, and someone's memory. Nobody knows the real status of anything.
Calling plumbers, electricians, HVAC techs, scheduling around homeowners. Hours spent on the phone every day.
Procore and BuilderTrend start at $500+/mo and warranty is a checkbox feature, not the product. Overkill for your warranty team.
How It Works
Branded portal with photo upload, defect description, and location tagging. No more phone tag.
AI reads the claim, tags the defect type (plumbing, electrical, structural), and routes it to your assigned trade partner.
Automated scheduling with the homeowner and trade. Confirmation texts, reminders, and calendar sync built in.
Every open claim, every status update, every resolution. Real-time view of your entire warranty pipeline.
The Vision
WarrantyFlow is being built by someone who manages warranty claims every single day. Not by a team guessing from the outside. The tool your warranty department actually needs.